State Farm® Insurance Agent Gustavo Soares

"Everyone that works for Gustavo is friendly, helpful, and efficient. Michael just helped me set up car insurance for my mom and it was a very smooth and easy experience. Thank you!"

"Pretty frustrating to explicitly tell your insurance agent what you want to be covered for, and then find out 2 years in after an accident that they didn't in fact cover you for it. Switching companies at the end of the month, because they didn't bother telling me the coverage they set me up with covered me for nothing. 600+ for a rock chip they told me I had coverage for"

"AN OUTSTANDING AUTO INSURANCE GROUP FOR CONSUMERS! My automobile insurance agent, Michael Agnew has always been impressively knowledgable, genuinely friendly, and highly effective when providing me high quality customer service. On a couple of occasions, I've made some administrative demands upon him,...and within no time, Michael was and continues to be...extremely responsive, and super amiable. Thank you Michael for being consistently thoughtful and down-to-earth. I truly appreciate your work on my behalf! Additional thanks to Gustavo Soares and his entire team for having an excellent Auto Insurance office in my home neighborhood. Your entire team has always been friendly and supportive to me at times when Michael was temporarily busy(always short periods of time), with other customers."

"Had a great experience with Michael Agnew at State Farm insurance, went thru all the options and we closed a deal. Very patient and knowledgeable, we wrapped it up in about 30 minutes or so. Michael saved me a good amount of money. Very easy transaction and Michael was very easy to deal with . Thank you !!"

"Thank you for checking in. Appreciate the staff and the services. The young man Robert was very kind and I had no questions so we just chatted a bit. I so appreciate through all I've been through the last two years support of Gustavo Daniela and their crew thank you Susan Norman"

"This agency arranged for our cracked windshields to be replaced. I didn’t have any idea this was part of my auto insurance plan. The technician even came to my work, and it was set up within hours of my husband inquiring about it. Excellent service!"

"I got a quote from Frank he was super helpful in understanding what insurance actually is unfortunatley the quote was too high but other than that he was great!"

"My mom and I got a quote from Kate and she was very helpful and gave us good info regarding coverage."

"We always wanted an insurance that felt like it catered to us and we get that with our State Farm agent. It’s convenient because we live right down the street and can easily go by if we need anything. No holds or runarounds every time we call we talk to a person that can help us. We’re extremely happy with our experience with our local State Farm agency."

"Everyone I've interacted here has always been friendly and helpful. I've been with them for almost 10 years, stacking different types of insurance for better rates. Shoutout to Daniela who's helped me so many times over the years with insurance related to various life changes. I'd almost argue she's the reason why I still stay with State Farm!"

"Michael did a great job explaining the policies we transferred from Allstate. The pricing was very good. We saved a bunch. The transition was easy and there were no problems."

"I had an excellent experience with the State Farm insurance agency, and especially with Kate, who provided me with exceptional customer service. From the first contact, Kate was very professional, kind and attentive to all my needs. He explained every detail to me clearly and made sure that I understood my options well before making a decision. You can see that he really cares about helping his customers, which made the whole process very simple and stress-free. Highly recommended!"

"Super cool for an insurance place! Gustavo and his staff are super helpful and friendly. Getting renters, life, auto and disability insurance was way easier than I thought; they make insurance far less intimidating. They truly are a warm-hearted, approachable crew that are not just selling insurance, they are providing peace of mind. Thanks team!!!"

"Excelente"

"I have had nothing but stellar service from both this State Farm office and Michael. He went over and above to look over all my current policies, and offer critical advice on changes to update my homeowners insurance. He noticed several gaps in my policy that could have potentially cost me hundreds of thousands of dollars in the future. He is the best!"

"I had a wonderful experience working with Michael. He took the time to explain everything clearly and made sure I felt confident and comfortable with my life insurance policy. His kindness, patience, and genuine care made the whole process so much easier. I truly appreciate the support in choosing the best plan for me and my family! Thank you Michael"

"Excellent service and price comparison with my current insurance. Michael Agnew provided a detail explanation of the policy and recommendations to save on the cost of my home and auto policy."

"Michael was fantastic to work with! He is professional and kind, and helped guide me through the process for my children's policies. He is prompt and communicative, and really worked with me to set up plans that made sense for my family. Thank you!"

"I was content with what i paid for. The agent was super helpful. Im currently in a tight spot & she was able to get me basic coverage for under a hundred dollars."

"Mike has been a wonderful agent always helpful. Always going the extra mile. thank you Mike."

"I had a great experience working with Gustavo Soares! He was extremely helpful, professional, and made the whole process of getting car insurance quick and stress-free. Gustavo took the time to explain everything clearly and helped me find the best option for my needs. I really appreciated his honesty and dedication. Highly recommend his services to anyone looking for reliable insurance support. Thank you, Gustavo!"

"Dios les bendiga siempre!!!! Este equipo es un excelente ejemplo a seguir, para todas aquellas personas que ocupen su servicio. Mi experiencia en el poco tiempo solositado de su trato, es fenomenal. Muchas gracias por su apoyo incondicional un abrazo bendecido.!!!"

"Una atención magnífica y un servicio genial los recomiendo 100 por ciento 👍"

"I had an incredibly poor experience getting setup with this State Farm office. I was in the process of purchasing a new home and was interested in consolidating multiple other insurance policies (homeowner, multiple landlord policies, auto and umbrella). I went through the process to transfer all of these to State Farm and had a good initial experience with their account manager. After getting all of these policies setup and canceling my previous policies, I was informed that three of the new policies would be cancelled. Two of these are for rental properties. Both the customer service person and I were confused because they were denying a policy on a house that hadn't had a claim. When I asked for more information they dug into this and found out that they have a new rule where if a claim has been made on any of your rental properties in the last 3 years, they cannot start a new policy with you (and there is no budging). This is totally fine and State Farm's prerogative, but it's completely unacceptable that they did not disclose this upfront and "weren't aware" of this rule until I pushed them on why this was being canceled. If they had informed me of this upfront, I would not have gone through the trouble of setting up a new policy and canceling my old ones. Additionally, their underwriters decided that I need a new roof and that repairs would not be sufficient. I requested photos and the survey. They made the assessment that I need a roof base on 3 up close pictures of small sections of the roof, which is not indicative of the overall condition. It's ludicrous that you can make an assessment for a full roof without photos of the entire roof, and then say repairs/partial replacement isn't sufficient. Most frustrating was that in these situations I always had to push for more info. The customer service person would act when I asked questions, but not proactively. I didn’t feel like they cared to keep my business or help find a solution. Stay away. These folks are uninformed and won't advocate for you."

"My Husband and I were loyal customers of 9 yrs... We have had a lot of issues on several occasions with this particular Branch of State Farm. We were left 130 miles from our home. The option on our policy changed without notice to us...we were stranded with our grandbabies. Absolutely we were not happy who would be. I noticed as I looked at all the 5 star reviews... it seems to me that they only allow the 5 star reviews. If they are anything other then that they contact Google to have them removed. The point of this is do your homework ! Snake do not change they just sheed there skin. Beware of these people running this branch of state farm. They lie and it coast alot to the one in need on the side of the road.!! Don't fall for the Lies!!"