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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Arturo Vasquez Antunez

May 16, 2023

5  out of  5 rating by Arturo Vasquez Antunez
"I just moved to Portland from Florida so I had to shop around for a new State Farm agent. Devon Bennett answered my call after the 1st ring! Devon made the entire process very easy, friendly and welcoming. She answered all of my questions thoroughly and explained next steps clearly. I was very happy with my experience and after reading similar reviews, I feel confident that I made the right choice. Thank you Devon for all of your help!"

WestNorthwest Realty

May 16, 2023

5  out of  5 rating by WestNorthwest Realty
"Gustavo and his team have handled all of my insurance needs for the past few years. When I first started with them I shopped rates and they offered the lowest yet their service and care is beyond what you would expect. Devon is amazing, always responsive and proactive. When I had an auto accident she reached out immediately to make sure I was on the mend and had everything I needed for the claim. Based on my experience I'd recommend them to anyone looking for a local provider."

Hannah Clarke

May 8, 2023

5  out of  5 rating by Hannah Clarke
"Devon is such a wonderful asset to your team! Any time I call she is the kindest person and is always so helpful. Feels like I'm talking to a friend! I have never had such a positive experience with insurance before, I recommend anyone looking to come here."

Zeleke Alemu

May 5, 2023

5  out of  5 rating by Zeleke Alemu
"𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 ✅"


April 20, 2023

5  out of  5 rating by juleward
"Michael was a delight to work with. Very patient and we are really happy with our new coverage."

Felicia Garrett

April 3, 2023

5  out of  5 rating by Felicia Garrett
"Michael was knowable and helped me save time and money on auto insurance. Very satisfied with my experience ☆☆☆☆☆"

Dorothy Sweeney

March 27, 2023

5  out of  5 rating by Dorothy Sweeney
"I love state farm ins. Always helpful and always helps with answers I have ever once in a while. Great rates."

Diana Tuz

March 24, 2023

5  out of  5 rating by Diana Tuz
"I've had such a great experience with the team here! The process of getting my car insurance and renters insurance was very smooth. Huge shoutout to the account manager, Michael, for answering all my questions and being very responsive. My whole family has gotten insurance from this specific location. If you're in need of insurance and want people who are professional, attentive and kind that is exactly what you will get at Gustavo Soares - State Farm on Fremont!"

Myrthe Nijs

March 16, 2023

5  out of  5 rating by Myrthe Nijs
"Gustavo and his team are an absolute delight! Really helpful, kind and patient. They gave me a great deal for my car insurance. Highly recommend!"

brandon zitek

March 10, 2023

5  out of  5 rating by brandon zitek
"Gustavo’s team was super helpful! We got life insurance and an income protection policy set up so I’m well taken care of. They’re always so nice on the phones. Highly recommend."

Rodrigo Montalvo

March 10, 2023

5  out of  5 rating by Rodrigo Montalvo
"Amazing team, love their energy and how friendly they are with everyone! Highly recommend this office!"

Ashlyn Barreras

February 16, 2023

5  out of  5 rating by Ashlyn Barreras
"We have always had great customer service with this office! And Devon has been super helpful! Glad I switched over from progressive!"

Jodman Rodriguez

February 13, 2023

5  out of  5 rating by Jodman Rodriguez
"(Translated by Google) An excellent job, very kind, I recommend them 100% (Original) Un trabajo excelente, muy amables, los recomiendo 100%"

w collins

February 8, 2023

5  out of  5 rating by w collins
"I've always been very pleased with this State Farm agency. In particular, the Account Manager Declan McGee has always responded to my questions, requests and concerns with lightning speed and with polished professional handling. Declan is truly the ideal associate on every level - his written and verbal communication skills are beyond reproach, he consistently has a sense-of-urgency that is utterly reassuring, and his job knowledge is masterful. If I had my own business, whether it was a huge business with thousands of employees, or just a few dozen, I'd definitely appoint Declan to oversee everything because I know he'd be on it."

Carolline Becher

January 27, 2023

5  out of  5 rating by Carolline Becher
"(Translated by Google) Perfect service, very attentive, very good to negotiate and always ready to answer any questions, I highly recommend (Original) Atendimento perfeito, muito atencioso, muito bom para negociar e sempre pronto para tirar quaisquer dúvida ,super recomendo"

Gabriel Romeiro de Freitas

January 27, 2023

5  out of  5 rating by Gabriel Romeiro de Freitas
"Great agent. I had a great experience working with Gustavo. When we first talk I have changed my car insurance few months before. He promptly put his services available and told me he will get a better deal for me. And he did. I’m very glad for had him as my agent. I definitely recommend you check with him if you are looking for a new insurance!"

David & Kathie N

January 25, 2023

5  out of  5 rating by David & Kathie N
"Excellent customer service, truly felt like a 'good neighbor'. Easy to work with, responded in a timely manner and saved us money!"

joseph schefcick

January 18, 2023

5  out of  5 rating by joseph schefcick
"They are great Helped me get great coverage at a good price"

abel arreola

November 12, 2022

5  out of  5 rating by abel arreola
"these agents are so nice and extremely helpful, answered all my questions and help me save over $140 i couldnt be more impressed. 11/10"

Casey Simmons

November 11, 2022

5  out of  5 rating by Casey Simmons
"What an amazing experience I had with Gustavo and Devon of State Farm in Portland here today. I started working for a company that required I have umbrella coverage.. I was dreading the process of getting the coverage. I was a GEICO customer and I called them first to try and bundle.. because I had a few accidents over the past couple years they wouldn't allow me umbrella coverage, I was so upset! So then I hopped on the internet and started getting quotes, one by one I was denied! I was about to give up, but thought I'd try a local office. I called State Farm here in Portland and Devon answered first ring! Not only did they allow me umbrella coverage but auto as well... My umbrella+auto with state farm is actually CHEAPER than my auto with GEICO.. whole process took less than 10 minutes and now I'm good to go!! What a pleasant experience! 10/5 stars!!!!"

jun taimanao

October 27, 2022

5  out of  5 rating by jun taimanao
"Gustavo and Daniella along with the staff are exceptional."

Lisa Smith

September 23, 2022

5  out of  5 rating by Lisa Smith
"Gustavo and his team are the absolute best! They are readily available with any questions you may have and will go above and beyond to ensure your needs are met. I have been able to text him with questions and requests and rarely need to speak on the phone, which is a big barrier for me with communicating with agencies. When I do speak to them over the phone, they are kind and considerate. I recommend them for all your insurance needs."

Sue Schubert

August 23, 2022

5  out of  5 rating by Sue Schubert
"Michael Guenther was fantastic in supporting us with our changing insurance needs. He was prompt, courteous, took the time (accomodating our schedule) to patiently explain things to us, and kept in touch to see us through with our needs. I highly recommend him. Thank you Michael!"

Kelly White

June 4, 2022

5  out of  5 rating by Kelly White
"I am completely amazed with this agency. Michael Guenther has been nothing short of a superstar for us. Not only did we receive the best service he was also able to save us over 130 dollars a month. In this day and age that is huge. I highly recommend this agency for the outstanding customer service and the amazing rate we got. Thank you so much."

Fontaine Arney

May 25, 2022

5  out of  5 rating by Fontaine Arney
"Devon was extremely helpful!!!"