State Farm® Insurance Agent Gustavo Soares

"Dear Sophie, first and foremost, I want to thank you for your feedback. We strive for excellence every single day and I am sorry we failed you. We take criticism seriously. Rest assured, I will share it with our team so we can improve and provide clients with the experience they expect and deserve. Secondly, I would like to apologize for the inconvenience you endured. I completely understand how frustrating it is to switch your policies only to have them canceled without ample advance notice and for no apparent reason. At the local office, our job is to collect the preliminary information from interested buyers and to submit insurance applications. Unfortunately, all applications are subject to final underwriting review and approval - which are beyond our control. Our associate had no reason to believe your application would not be accepted; otherwise; he would have not been able to proceed. Ultimately, the loss history in conjunction with the maintenance items presented a risk the company is not willing to accept at this time. We tried to appeal to no avail. Although, outcomes like these are infrequent, they are temporary too! Claims expire after five years. Should you like to reconsider, I would be honored to personally handle your applications. Sincerely, "

"Darlene, if you can prove that your coverage was changed without your consent or that you were lied to, I will personally refund your tow charges. "

"On October 08th, 2024 this person threatened to cause bodily injury to a female employee. We contacted the police department (case #24-258011) He was ordered by the police to stay away and not to harass us. Facts: vehicle was disabled 130+ miles away from Portland. He was provided with the option to tow it to the nearest repair facility regardless the distance, but instead, he wanted it towed to his residence exceeding the limit as per his contract. Google has been notified and we are working to get this review removed."

"Hello Joshua, most people do not know this, but in addition to car insurance, homeowner's insurance, and life insurance, State Farm is a leader in small business insurance too! Glad to hear that your experience exceeded expectations! "

"Dear Sucre, thank you for your continuous business and trust! All State Farm offices are independently owned and operated. Therefore, your premium dollars stay in the local community and are reinvested generating employment opportunities and more! Thank you for being the best part of State Farm! "

"Dear Nena, we sincerely appreciate your feedback. We exist for the benefit of our clients and pride ourselves for the quality of our customer service! Thank you for your business! "

"Hello Ananda, thank you very much for your feedback! It fuels our passion to help more clients like you with all their insurance needs! Regards, "

"Dear Lucas, we are so glad you had a chance to meet our very own Jake from State Farm! Like a good neighbor, Jacob is here to help with your home, auto, life and disability insurance needs! Do the jingle! "

"Dear Perry, thank you for your feedback! You and Paula have been loyal State Farm customers for such a long time. We truly appreciate your business and hope to being your first and only choice for home insurance, auto insurance, life insurance, disability insurance and Medicare supplement insurance!"

"Dear Raquel, thank you for your business and welcome to State Farm! We are pleased to know that we were able to provide you with more coverage for less money while getting the assistance of a local and licensed professional like Caleb! Did you know that State Farm offers life insurance too?"

"Thank you, Caralise and welcome to State Farm! I am so glad you stopped by! Whether you prefer to do business by phone call, text, email or in-person! We work around your schedule! "

"Dear Priscilla, thank you for sharing your experience with us! Your feedback adds fuel to our drive! Our mission is to help more clients like you with their home insurance, auto insurance and life insurance while providing a great combination of coverage and service at a fair price! "

"Dear Brooklyn, thank you for your feedback! Nobody likes to be on hold or to talk to a machine, right?! We provide courteous, fast, accurate and complete answers to your auto, home or life insurance questions! "

"Dear Max, you deserve and should expect great customer service! This is our value preposition: the best combination of insurance coverage and service at an affordable price! Thank you for your continued business with State Farm! "

"Dear Gentjan, we understand the needs of business owners like you! State Farm is a leader in small business insurance and commercial auto insurance for a reason! We offer a complete suite of products including bonds and workers compensation. Thank you for your support and feedback! "

"Hello Grant, State Farm rewards loyal customers like you with a hard-to-beat combination of price, coverage and service! This is our value proposition! Our office is a small local business powered by a nationally recognized and trusted brand: State Farm! Thank you for your continued business and kudos to Michael! "

"Dear Kimberly, thank you for your positive remark! Devon is a great steward of this organization! I am glad that she was able to provide you with excellent service! "

"Hola Perla, life insurance and disability insurance are arguably the most important policies one should have! JD Power ranks us best in customer satisfaction! I am glad Michael was able to help protect you from the unexpected! Gracias, "

"Dear Elizabeth, thank you for your business and welcome to State Farm! I am glad to learn that we were able to provide you with excellent coverage while reducing your cost of home insurance and auto insurance! WIN-WIN!"

"Dear Nicole, thank you for your business and welcome to State Farm! Insurance is an intangible product. We deliver a promise to be there for you and your family if and when tragedy strikes. This promise is only as good as the financial strength of the company making that promise. State Farm is the industry leader in auto insurance and homeowners' insurance. We have the highest ratings from A.M. Best and S&P Global Ratings based on our financial history and ability to pay claims today, tomorrow and well into the future. After all, we have been paying claims promptly and reliably since 1922! "

"Hello Jadon! Thank you for your business and welcome to State Farm! We hope to be your first and last choice for home, renters, auto and life insurance! I am Caleb was able to match you with a plan with great coverage at an affordable price! "

"Hello Derek, thank you for trusting State Farm with your auto insurance and renters insurance! We appreciate your business - we are here to serve you!"

"Hello Freedom, we are so glad for having Declan on our team! We want to be your first and last, one-stop-shop for all your business insurance and personal insurance! Thank you for your patronage! "

"Hello Tamber! I appreciate you going out of your way to share with others Declan's expertise and professionalism! It is our goal to provide the same level of customer service to everyone we work with! Sincerely, "