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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karina Gómez

May 26, 2026

1  out of  5
rating by Karina Gómez
"Excelente servicio, Kate es muy buena agente y lo mejor es que habla español 🙌🏼 Actualización de mi opinión sobre esta aseguranza. Tuve mi primer accidente y no me dan respuesta de nada. Me dicen que tengo abogado cuando no tengo abogado para reparar el auto. Me dicen que me aprobaron un estimado pero no es así no puedo reparar mi auto. Estoy pidiendo respuestas, explicaciones y lo único que me dicen es que comunícate con tu abogado adiós. No es lo correcto pésimo servicio termino este caso y me cambio de compañía. Quiero hablar directamente con Gustavo y no quieren. Pido hablar con Kate y tampoco quieren pasármela porque yo no hablo inglés quieren venir y hacer lo que quiera conmigo"
We responded:
"Sí. Una vez que contrate a un abogado, toda comunicación relacionada con su reclamación debe realizarse a través de su abogado. Las compañías de seguros tienen la prohibición ética de contactarlo directamente una vez que saben que usted cuenta con representación legal. Su abogado debió haberle informado de esto. En la mayoría de los casos, observamos que los clientes insisten en contactarnos directamente para evitar pagar honorarios adicionales al abogado, ya que cada vez que se ponen en contacto con él, se les cobra. UPDATED 06/04/2026; We have spoken with the client multiple times in the past few days, including on 05/26/2026 three times advising her on the next steps in the property damage portion of her claim handling. We have explained to her the supplemental estimate process. We have contacted her attorney, as there appears to be a continued confusion on the next steps, to see if they could assist in the process. They agreed on 05/26/2026 to reach out to her to assist and they contacted us on 05/27/2026 for a copy of the estimate, which we provided. "
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Kristen G

May 4, 2026

5  out of  5
rating by Kristen G
"Exceptional customer service!"
We responded:
"Kristen, thank you for your wonderful review of State Farm Agent Gustavo Soares’s Team!"
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Grayson Warram

May 2, 2026

5  out of  5
rating by Grayson Warram
"Awesome service! Andrew is an all star"
We responded:
"Hi Grayson, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! See you next time!"
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Erin David

May 1, 2026

5  out of  5
rating by Erin David
"Andrew was very kind and helpful and seemed knowledgeable!"
We responded:
"Thank you for the amazing review, Erin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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April Carlson

May 1, 2026

5  out of  5
rating by April Carlson
"Andrew was amazing and fully attentive. He helped us with an agency transfer after a big move and made sure we were fully protected the whole way! Ask for Andrew!!"
We responded:
"Hi April, Thanks so much for taking the time to share your positive experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!"
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Samantha Steele

May 1, 2026

5  out of  5
rating by Samantha Steele
"looking into auto policies Andrew was very helpful answered all my questions knowledgeable:)"
We responded:
"Samantha, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Gustavo Soares’s Team is just a call or email away!"
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Ian S

May 1, 2026

5  out of  5
rating by Ian S
"Excellent Service!"
We responded:
"Thank you for the amazing review, Ian! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Madison Chose

May 1, 2026

5  out of  5
rating by Madison Chose
"Highly recommend, all of my questions were answered and it’s so nice to know that I’m speaking to someone that understands my neighborhood unlike progressive where I’m talking to someone on the other side of the country. Andrew in customer service was especially helpful and kind. Made dealing with insurance a lot easier than it’s been in the past."
We responded:
"Hello Madison, We appreciate the time you took to give us such a great rating! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!"
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Ana Ruiz

May 1, 2026

5  out of  5
rating by Ana Ruiz
"Kate was super helpful. We inquired about a quote. She answered all of my questions and left me at ease with my purchase. I highly recommend their services."
We responded:
"Greetings Ana, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
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Leah Hanes

May 1, 2026

5  out of  5
rating by Leah Hanes
"As long-time State Farm customers, and a difficult experience with our previous agent, we switched to Gustavo Soares and could not be more satisfied. He suggested meeting to review our plans (something that had not been suggested in years) and found ways to save us money and optimize coverage. Very satisfied!"
We responded:
"Dear Leah, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
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dan wick

May 1, 2026

5  out of  5
rating by dan wick
"I was looking for a new insurance company and Michael came highly recommended from a friend. I reached out and was taken care of in a timely professional manner. Michael was helpful and informative. Rates and coverage were well within my expectations. I would highly recommend contacting these guys if you need good insurance at a reasonable rate."
We responded:
"Dear Dan, thank you for your business and welcome to State Farm! We are the #1 insurance provider in the country for a reason! Our goal is to provide you with the best combination of coverage, customer service and price - this is our value proposition! "
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Holly Bell

May 1, 2026

5  out of  5
rating by Holly Bell
"Raven was very helpful. Seemed very knowledgeable"
We responded:
"Greetings Holly, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! See you next time!"
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Guillermo Condemarin

May 1, 2026

5  out of  5
rating by Guillermo Condemarin
"Raven helped me with a billing question today and honestly turned what I expected to be a frustrating call into a really positive experience. She was patient, friendly, and took the time to explain everything clearly without making me feel rushed. Having recently moved to a new area AND recently married , I’ve dealt with a lot of customer service calls lately that dragged out, felt cold or stressful, so her kindness and professionalism really stood out. You can tell she genuinely cares about helping people, and that made a huge difference. It was awesome to leave a call not fuming and with my questions answered!"
We responded:
"Dear Guillermo, congratulations on your marriage! We look forward to being there for you and your family when you need us the most! We pride ourselves in providing the best combination of coverage, customer service and price! Raven is a great steward of this office! "
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Matt Agnew

May 1, 2026

5  out of  5
rating by Matt Agnew
"Michael was incredibly helpful with adding my wife to our new insurance policy. Very knowledgeable and friendly"
We responded:
"Dear Matt, we are glad to hear that Michael was able to assist you and your family with your insurance needs! Thank you for sharing your experience! "
Profile photo of Zuri Urtuzuastegui

Zuri Urtuzuastegui

May 1, 2026

5  out of  5
rating by Zuri Urtuzuastegui
"Kate helped me set up life insurance and was a great help! She was willing to take the extra step to make sure I was assisted and happy with my experience. Everyone at this agency is great and always willing to help!"
We responded:
"Dear Zuri, life insurance is the most important policy you can have. We are glad to help you with your risk management plan!"
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Morgan Pahl

May 1, 2026

5  out of  5
rating by Morgan Pahl
"Raven is the coolest gal around, couldn’t ask for anyone better!"
We responded:
"Thank you for the amazing review, Morgan! Raven is truly an asset, and we are so glad for having her on our team! It is our goal to exceed expectations when it comes to insurance coverage and customer service! "
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Sophie Herold

May 1, 2026

5  out of  5
rating by Sophie Herold
"Kate helped me set up life insurance! Everyone at this agency is great and always willing to help!"
We responded:
"Sophie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gustavo Soares’s Team—we are always here to help!"
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Chris Shuttleworth

May 1, 2026

5  out of  5
rating by Chris Shuttleworth
"Raven was so helpful!"
We responded:
"Chris, thank you so much for the 5-star rating! We are glad to know that you are happy with the service provided by Raven! "
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Helpinghand

May 1, 2026

5  out of  5
rating by Helpinghand
"I had amazing experience with my insurance need with Michael"
We responded:
"Michael is a great State Farm ambassador! He is a licensed insurance profession with many years of experience and very knowledgeable! I am glad to learn that we met your high expectations! "
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Sean Edging

May 1, 2026

5  out of  5
rating by Sean Edging
"Raven has been an incredibly helpful and knowledgeable resource as I've evaluated insurance options available and their cost"
We responded:
"Hello Sean, we appreciate your sincere feedback! Raven has joined us recently and is proving to be an incredible addition to our team! "
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Jake ...

May 1, 2026

5  out of  5
rating by Jake ...
"Michael was great."
We responded:
"Is this the real Jake from State Farm??? I guess we will never know! We appreciate the time you have taken to tell us how well Michael is doing! Thank you, "
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O P

May 1, 2026

5  out of  5
rating by O P
"Raven is the best! Love state farm"
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Timothy Foster

Timothy Foster

May 1, 2026

5  out of  5
rating by Timothy Foster
"Michael did a great job explaining the policies we transferred from Allstate. The pricing was very good. We saved a bunch. The transition was easy and there were no problems."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Leticia Rivas

May 1, 2026

5  out of  5
rating by Leticia Rivas
"My mom and I got a quote from Kate and she was very helpful and gave us good info regarding coverage."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Matthew Sazima

Matthew Sazima

May 1, 2026

5  out of  5
rating by Matthew Sazima
"Raven is so knowledgeable! Kind, effective problem solver"
We responded:
"Dear Matthew, Thank you for your feedback! We will make sure it gets shared with Raven and the rest of the team! Thank you for your business and trust!"