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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Derek White

November 2, 2023

5  out of  5 rating by Derek White
"I love this agent! Staff is super friendly and always return calls or texts."

freedom ciavarello

November 2, 2023

5  out of  5 rating by freedom ciavarello
"DECLAN is a superstar, we absolutely love him and the whole team is just phenom. Run, don't walk!"

Tamber Cummins

September 29, 2023

5  out of  5 rating by Tamber Cummins
"I recently worked with Declan from Gustavo Soares’ Agency to help with with a complicated issue. Thank you Declan! You were helpful, thorough, understanding and efficient. Like a good neighbor!"

allan c

September 24, 2023

5  out of  5 rating by allan c
"Michael provided superb customer service and was very responsive."

Adele H

September 22, 2023

5  out of  5 rating by Adele H
"I love working with Gustavo Soares' State Farm team. They are so responsive, helpful, friendly - I really appreciate their kindness and personal service. In addition, great insurance coverage! Thank you (and thank you, today, to Devon, for her timely and informative assistance)!"

Chris Giovarelli

August 11, 2023

5  out of  5 rating by Chris Giovarelli
"Gustavo and team are great to work with. We do a lot of work around the country, and always have a variety of COI and other policy needs, and everyone at the office is always fast, reliable and happy to help. Highly recommend!"

seiloni fanguna

July 28, 2023

5  out of  5 rating by seiloni fanguna
"Gustavo Soares: customer service are the best and very helpful"


June 29, 2023

5  out of  5 rating by tonia
"Needed a quote for new car auto insurance. Was wanting to switch insurance companies due to poor customer service from my current. Declan was efficient with his responses, and ended up saving me money. Called and got things done quickly over the phone and his customer service is exactly what I wanted."

Chris Kolb

June 28, 2023

5  out of  5 rating by Chris Kolb
"I walked in out of the blue and had a great experience. David helped me set up a new homeowner policy and auto insurance within an hour of me walking in the door. And, at the risk of sounding like a cheesy ad, they literally saved me thousands per year for comparable coverage"

Sally Williams

June 8, 2023

5  out of  5 rating by Sally Williams
"Really taking care of me after an accident. Covered me with a car rental and patient with me when I had tons of questions."

Bruno Tella

June 8, 2023

5  out of  5 rating by Bruno Tella
"great professional. clear and quick service. five stars"

Makayla Weston

June 8, 2023

5  out of  5 rating by Makayla Weston
"Very informative"

john moore

June 8, 2023

5  out of  5 rating by john moore

Arturo Vasquez Antunez

May 16, 2023

5  out of  5 rating by Arturo Vasquez Antunez
"I just moved to Portland from Florida so I had to shop around for a new State Farm agent. Devon Bennett answered my call after the 1st ring! Devon made the entire process very easy, friendly and welcoming. She answered all of my questions thoroughly and explained next steps clearly. I was very happy with my experience and after reading similar reviews, I feel confident that I made the right choice. Thank you Devon for all of your help!"

WestNorthwest Realty

May 16, 2023

5  out of  5 rating by WestNorthwest Realty
"Gustavo and his team have handled all of my insurance needs for the past few years. When I first started with them I shopped rates and they offered the lowest yet their service and care is beyond what you would expect. Devon is amazing, always responsive and proactive. When I had an auto accident she reached out immediately to make sure I was on the mend and had everything I needed for the claim. Based on my experience I'd recommend them to anyone looking for a local provider."

Hannah Clarke

May 8, 2023

5  out of  5 rating by Hannah Clarke
"Devon is such a wonderful asset to your team! Any time I call she is the kindest person and is always so helpful. Feels like I'm talking to a friend! I have never had such a positive experience with insurance before, I recommend anyone looking to come here."

Zeleke Alemu

May 5, 2023

5  out of  5 rating by Zeleke Alemu
"𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 ✅"


April 20, 2023

5  out of  5 rating by juleward
"Michael was a delight to work with. Very patient and we are really happy with our new coverage."

Felicia Garrett

April 3, 2023

5  out of  5 rating by Felicia Garrett
"Michael was knowable and helped me save time and money on auto insurance. Very satisfied with my experience ☆☆☆☆☆"

Dorothy Sweeney

March 27, 2023

5  out of  5 rating by Dorothy Sweeney
"I love state farm ins. Always helpful and always helps with answers I have ever once in a while. Great rates."

Diana Tuz

March 24, 2023

5  out of  5 rating by Diana Tuz
"I've had such a great experience with the team here! The process of getting my car insurance and renters insurance was very smooth. Huge shoutout to the account manager, Michael, for answering all my questions and being very responsive. My whole family has gotten insurance from this specific location. If you're in need of insurance and want people who are professional, attentive and kind that is exactly what you will get at Gustavo Soares - State Farm on Fremont!"

Myrthe Nijs

March 16, 2023

5  out of  5 rating by Myrthe Nijs
"Gustavo and his team are an absolute delight! Really helpful, kind and patient. They gave me a great deal for my car insurance. Highly recommend!"

brandon zitek

March 10, 2023

5  out of  5 rating by brandon zitek
"Gustavo’s team was super helpful! We got life insurance and an income protection policy set up so I’m well taken care of. They’re always so nice on the phones. Highly recommend."

Rodrigo Montalvo

March 10, 2023

5  out of  5 rating by Rodrigo Montalvo
"Amazing team, love their energy and how friendly they are with everyone! Highly recommend this office!"

Ashlyn Barreras

February 16, 2023

5  out of  5 rating by Ashlyn Barreras
"We have always had great customer service with this office! And Devon has been super helpful! Glad I switched over from progressive!"