State Farm® Insurance Agent Gustavo Soares
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Darlene Vernon
October 15, 2024
1
out of
5
rating by Darlene Vernon
"My Husband and I were loyal customers of 9 yrs... We have had a lot of issues on several occasions with this particular Branch of State Farm. We were left 130 miles from our home. The option on our policy changed without notice to us...we were stranded with our grandbabies. Absolutely we were not happy who would be. I noticed as I looked at all the 5 star reviews... it seems to me that they only allow the 5 star reviews. If they are anything other then that they contact Google to have them removed. The point of this is do your homework ! Snake do not change they just sheed there skin. Beware of these people running this branch of state farm. They lie and it coast alot to the one in need on the side of the road.!! Don't fall for the Lies!!"
We responded:
"Darlene, if you can prove that your coverage was changed without your consent or that you were lied to, I will personally refund your tow charges. However, if you cannot substantiate your claim and these bogus reviews are not removed, I will have no choice but to seek legal action against you and your husband for defamation/slander. You have 30 days! Good luck!"
Troy Vernon
October 14, 2024
1
out of
5
rating by Troy Vernon
"PLEASE!!😡 Do yourself a favor and look to other Insurance Companies and not this one, They left my Wife and Grand Kids stranded on the side of I- 84 and would not tow our car that we have been paying 9 years of coverage on.. They lied to my Wife and I and the absolute worst Insurance Company there is.. We have had multiple problems with them.. Hopefully you find this helpful... P.S. Lies & more Lies from State Farms doesn't get you anywhere but a headache.. Just Bad Insurance Companies that stick it to there Insurers.. State Farm is trying remove this because it is effecting there reviews.. An honest review for the People that should know how they are.. Thanks Google ❤️"
We responded:
"On October 08th, 2024 this person threatened to cause bodily injury to a female employee. We contacted the police department (case #24-258011) He was ordered by the police to stay away and not to harass us. Facts: vehicle was disabled 130+ miles away from Portland. He was provided with the option to tow it to the nearest repair facility regardless the distance, but instead, he wanted it towed to his residence exceeding the limit as per his contract. Google has been notified and we are working to get this review removed."
Joshua
October 10, 2024
5
out of
5
rating by Joshua
"Have had an amazing experience with State Farm, Michael and Gustavo have went over and beyond to help our business get the proper policies, even when it took working after hours. I highly recommend them to friends, family, business owners, and homeowners."
We responded:
"Hello Joshua, most people do not know this, but in addition to car insurance, homeowner's insurance, and life insurance, State Farm is a leader in small business insurance too! Glad to hear that your experience exceeded expectations! "
Sucre Rosa
October 9, 2024
5
out of
5
rating by Sucre Rosa
"This branch of state farm is great. Devon is very knowledgeable and available. Before I ever had an accident and than again after. Thank you so much !"
We responded:
"Dear Sucre, thank you for your continuous business and trust! All State Farm offices are independently owned and operated. Therefore, your premium dollars stay in the local community and are reinvested generating employment opportunities and more! Thank you for being the best part of State Farm! "
Nena Nakum
October 1, 2024
5
out of
5
rating by Nena Nakum
"Daniela was very helpful! She took the time to explain all of the aspects of my policy. She was very patient with all of my questions. I would highly recommend this team!"
We responded:
"Dear Nena, we sincerely appreciate your feedback. We exist for the benefit of our clients and pride ourselves for the quality of our customer service! Thank you for your business! "
Ananda Rouillier
September 24, 2024
5
out of
5
rating by Ananda Rouillier
"Seriously! I have had the best experience with Danielle. Above and beyond for the level of service and kindness. Thank you for the effort and efficiency. In a time that we come up against the frustrations of just trying to get through the the day, this time I was absolutely impressed with someone who just helped."
We responded:
"Hello Ananda, thank you very much for your feedback! It fuels our passion to help more clients like you with all their insurance needs! Regards, "
Lucas Schnell
September 20, 2024
5
out of
5
rating by Lucas Schnell
"Jake was great! Very helpful with my renters and auto insurance!"
We responded:
"Dear Lucas, we are so glad you had a chance to meet our very own Jake from State Farm! Like a good neighbor, Jacob is here to help with your home, auto, life and disability insurance needs! Do the jingle! "
Perry Perez
September 10, 2024
5
out of
5
rating by Perry Perez
"Thank you Daniella you were very helpful and respectful."
We responded:
"Dear Perry, thank you for your feedback! You and Paula have been loyal State Farm customers for such a long time. We truly appreciate your business and hope to being your first and only choice for home insurance, auto insurance, life insurance, disability insurance and Medicare supplement insurance!"
Raquel Grady
May 21, 2024
5
out of
5
rating by Raquel Grady
"I switched my home an auto insurance to State Farm with the great assistance from Caleb Wells. He listened to my needs and matched the exact coverage I was after at a great price. I highly recommend his services."
We responded:
"Dear Raquel, thank you for your business and welcome to State Farm! We are pleased to know that we were able to provide you with more coverage for less money while getting the assistance of a local and licensed professional like Caleb! Did you know that State Farm offers life insurance too?"
Caralise Sirena
May 1, 2024
5
out of
5
rating by Caralise Sirena
"We had a wonderful experience at this office! My partner & I needed to set up a new auto insurance policy and decided it'd be better to stop by in person than try to draft our own quote online ~ we are so glad we did! Michael helped us out, and not only did he provide incredible expertise and get us set up with the best policy for our unique needs and situation ~ he was also so kind and fun to talk to. Who knew we'd have such a good time getting auto insurance, lol! We're super grateful, 10/10 recommend this place."
We responded:
"Thank you, Caralise and welcome to State Farm! I am so glad you stopped by! Whether you prefer to do business by phone call, text, email or in-person! We work around your schedule! "
Priscilla R-s
April 2, 2024
5
out of
5
rating by Priscilla R-s
"Daniela Soares goes above and beyond with service, customer care and knowledge. She is a true advocate with any issue, question or concern that may come up. Whether you are getting new insurance, have life changes, buy a home or a car, she listens and walks you through everything - always with a kind and patient voice, her knowledge and support. You will be taken care of, be heard and be happy with this agent and the employees that work with him."
We responded:
"Dear Priscilla, thank you for sharing your experience with us! Your feedback adds fuel to our drive! Our mission is to help more clients like you with their home insurance, auto insurance and life insurance while providing a great combination of coverage and service at a fair price! "
Brooklyn Albrecht
March 15, 2024
5
out of
5
rating by Brooklyn Albrecht
"Polite and speedy with inquiries!"
We responded:
"Dear Brooklyn, thank you for your feedback! Nobody likes to be on hold or to talk to a machine, right?! We provide courteous, fast, accurate and complete answers to your auto, home or life insurance questions! "
Max b
March 14, 2024
5
out of
5
rating by Max b
"I've called the 503 number for the office about four times over the years and every time they answer right away and are able to help me. Talking to them over the phone they've always been very knowledgeable for policy options, where to find my policy details, etc."
We responded:
"Dear Max, you deserve and should expect great customer service! This is our value preposition: the best combination of insurance coverage and service at an affordable price! Thank you for your continued business with State Farm! "
Gentjan Kola
March 2, 2024
5
out of
5
rating by Gentjan Kola
"I have been insured and bonded with State Farm, Gustavo Soares! They are very helpful, on time for anything you need or upgrades or copies that you need. I highly recommend them!"
We responded:
"Dear Gentjan, we understand the needs of business owners like you! State Farm is a leader in small business insurance and commercial auto insurance for a reason! We offer a complete suite of products including bonds and workers compensation. Thank you for your support and feedback! "
Grant Smith
March 1, 2024
5
out of
5
rating by Grant Smith
"Been with Gustavo and team for over a decade. Not only is the coverage exceptional, but you're always guaranteed to have a real conversation with a real person every time you call. You really do feel taken care of. Plus, the giant that is State Farm generally gives you very favorable premiums. Big shoutout to Michael Agnew who just helped me consolidate a bunch of coverage and made it super easy to do so."
We responded:
"Hello Grant, State Farm rewards loyal customers like you with a hard-to-beat combination of price, coverage and service! This is our value proposition! Our office is a small local business powered by a nationally recognized and trusted brand: State Farm! Thank you for your continued business and kudos to Michael! "
Kimberly Johnson
March 1, 2024
5
out of
5
rating by Kimberly Johnson
"Love Devon she's always wonderful"
We responded:
"Dear Kimberly, thank you for your positive remark! Devon is a great steward of this organization! I am glad that she was able to provide you with excellent service! "
Perla Rodriguez
February 26, 2024
5
out of
5
rating by Perla Rodriguez
"Michael was so efficient in explaining my life and disability insurance. He made the process so easy."
We responded:
"Hola Perla, life insurance and disability insurance are arguably the most important policies one should have! JD Power ranks us best in customer satisfaction! I am glad Michael was able to help protect you from the unexpected! Gracias, "
Elizabeth Low
February 10, 2024
5
out of
5
rating by Elizabeth Low
"It was fast and friendly! Great rates! Home and Auto!"
We responded:
"Dear Elizabeth, thank you for your business and welcome to State Farm! I am glad to learn that we were able to provide you with excellent coverage while reducing your cost of home insurance and auto insurance! WIN-WIN!"
gracie halpern
January 12, 2024
5
out of
5
rating by gracie halpern
"Super friendly, helpful, and quick to respond!"
Nicole
January 5, 2024
5
out of
5
rating by Nicole
"I switched from Allstate after 15 years bc I got better coverage and a better rate with State Farm. Allstate said this was a sweetheart deal for signing up and that SF would jack my rate afterwards because they are in debt as a company. I pointed out that Allstate had already jacked my rate so I'd rather save $40 a month now and see what happens. Hopefully I will continue to get a great rate and great coverage as well as great service in years to come."
We responded:
"Dear Nicole, thank you for your business and welcome to State Farm! Insurance is an intangible product. We deliver a promise to be there for you and your family if and when tragedy strikes. This promise is only as good as the financial strength of the company making that promise. State Farm is the industry leader in auto insurance and homeowners' insurance. We have the highest ratings from A.M. Best and S&P Global Ratings based on our financial history and ability to pay claims today, tomorrow and well into the future. After all, we have been paying claims promptly and reliably since 1922! "
Jadon Stoltzfus
December 29, 2023
5
out of
5
rating by Jadon Stoltzfus
"Got me and my wife a better rate than we could have found anywhere else! Thanks Caleb for working hard for us."
We responded:
"Hello Jadon! Thank you for your business and welcome to State Farm! We hope to be your first and last choice for home, renters, auto and life insurance! I am Caleb was able to match you with a plan with great coverage at an affordable price! "
Derek White
November 2, 2023
5
out of
5
rating by Derek White
"I love this agent! Staff is super friendly and always return calls or texts."
We responded:
"Hello Derek, thank you for trusting State Farm with your auto insurance and renters insurance! We appreciate your business - we are here to serve you!"
freedom ciavarello
November 2, 2023
5
out of
5
rating by freedom ciavarello
"DECLAN is a superstar, we absolutely love him and the whole team is just phenom. Run, don't walk!"
We responded:
"Hello Freedom, we are so glad for having Declan on our team! We want to be your first and last, one-stop-shop for all your business insurance and personal insurance! Thank you for your patronage! "
Tamber Cummins
September 29, 2023
5
out of
5
rating by Tamber Cummins
"I recently worked with Declan from Gustavo Soares’ Agency to help with with a complicated issue. Thank you Declan! You were helpful, thorough, understanding and efficient. Like a good neighbor!"
We responded:
"Hello Tamber! I appreciate you going out of your way to share with others Declan's expertise and professionalism! It is our goal to provide the same level of customer service to everyone we work with! Sincerely, "
allan c
September 24, 2023
5
out of
5
rating by allan c
"Michael provided superb customer service and was very responsive."
We responded:
"Dear Allan, your feedback fuel's our desire to help more clients like you with their, auto insurance, home insurance and life insurance too! We strive for fast, accurate and complete answers to your insurance questions! Regards, "