
State Farm® Insurance Agent Gustavo Soares
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sabrina Blatt
June 11, 2025
"Everyone that works for Gustavo is friendly, helpful, and efficient. Michael just helped me set up car insurance for my mom and it was a very smooth and easy experience. Thank you!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Keala Ferreira
June 5, 2025
"Pretty frustrating to explicitly tell your insurance agent what you want to be covered for, and then find out 2 years in after an accident that they didn't in fact cover you for it. Switching companies at the end of the month, because they didn't bother telling me the coverage they set me up with covered me for nothing. 600+ for a rock chip they told me I had coverage for"
"Hello Carleton, I am sorry you feel that way. Two years ago, you purchased a Non-Owned Auto Insurance Policy. This is a policy for individuals who do not own a vehicle but seek extra liability protection when renting or borrowing cars. Liability covers injuries and damages to property of others - the vehicle you drive must have at least comprehensive in order for a rock chip to be covered. In your case, since the vehicle does not belong to you, such coverage must be provided by the owner of the vehicle. It is unfortunate that the rental car company allowed you to take a vehicle without proof of comprehensive and collision insurance. In doubt, you could have called, and we would have informed you. Lastly, for the past two years, we have provided you with copies of your policy and renewal insurance cards every six months (four times total) showing exactly what type of protection you had. Sincerely,"
H W
June 4, 2025
"AN OUTSTANDING AUTO INSURANCE GROUP FOR CONSUMERS! My automobile insurance agent, Michael Agnew has always been impressively knowledgable, genuinely friendly, and highly effective when providing me high quality customer service. On a couple of occasions, I've made some administrative demands upon him,...and within no time, Michael was and continues to be...extremely responsive, and super amiable. Thank you Michael for being consistently thoughtful and down-to-earth. I truly appreciate your work on my behalf! Additional thanks to Gustavo Soares and his entire team for having an excellent Auto Insurance office in my home neighborhood. Your entire team has always been friendly and supportive to me at times when Michael was temporarily busy(always short periods of time), with other customers."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
james mclean
May 13, 2025
"Had a great experience with Michael Agnew at State Farm insurance, went thru all the options and we closed a deal. Very patient and knowledgeable, we wrapped it up in about 30 minutes or so. Michael saved me a good amount of money. Very easy transaction and Michael was very easy to deal with . Thank you !!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Susan Norman
May 1, 2025
"Thank you for checking in. Appreciate the staff and the services. The young man Robert was very kind and I had no questions so we just chatted a bit. I so appreciate through all I've been through the last two years support of Gustavo Daniela and their crew thank you Susan Norman"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Stephanie Davidson
May 1, 2025
"This agency arranged for our cracked windshields to be replaced. I didn’t have any idea this was part of my auto insurance plan. The technician even came to my work, and it was set up within hours of my husband inquiring about it. Excellent service!"
"Dear Stephanie, we only have one speed and that is fast! Thank you for your feedback! It helps us serve more clients like you! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
lil modelo
April 30, 2025
"I got a quote from Frank he was super helpful in understanding what insurance actually is unfortunatley the quote was too high but other than that he was great!"
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. Price and savings are important to us as well! The best way to keep your price low is to stay with State Farm for the long run, keep your driving record free of any tickets and accidents while continuing to pay your insurance and all other bills on time. The longer you stay the greater are the discounts! "
Leticia Rivas
April 30, 2025
"My mom and I got a quote from Kate and she was very helpful and gave us good info regarding coverage."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
David Coan
April 30, 2025
"We always wanted an insurance that felt like it catered to us and we get that with our State Farm agent. It’s convenient because we live right down the street and can easily go by if we need anything. No holds or runarounds every time we call we talk to a person that can help us. We’re extremely happy with our experience with our local State Farm agency."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lisa P. Nguyen
April 29, 2025
"Everyone I've interacted here has always been friendly and helpful. I've been with them for almost 10 years, stacking different types of insurance for better rates. Shoutout to Daniela who's helped me so many times over the years with insurance related to various life changes. I'd almost argue she's the reason why I still stay with State Farm!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Timothy Foster
April 29, 2025
"Michael did a great job explaining the policies we transferred from Allstate. The pricing was very good. We saved a bunch. The transition was easy and there were no problems."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Eduardo Ballinas
April 19, 2025
"I had an excellent experience with the State Farm insurance agency, and especially with Kate, who provided me with exceptional customer service. From the first contact, Kate was very professional, kind and attentive to all my needs. He explained every detail to me clearly and made sure that I understood my options well before making a decision. You can see that he really cares about helping his customers, which made the whole process very simple and stress-free. Highly recommended!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ezra Nevarez
April 18, 2025
"Super cool for an insurance place! Gustavo and his staff are super helpful and friendly. Getting renters, life, auto and disability insurance was way easier than I thought; they make insurance far less intimidating. They truly are a warm-hearted, approachable crew that are not just selling insurance, they are providing peace of mind. Thanks team!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Juan jose Peña rojas
April 18, 2025
"Excelente"
"¡Gracias por tomarse el tiempo para compartir su opinión! Nos alegra saber que está satisfecho con el servicio en nuestra oficina de State Farm. Si tiene alguna pregunta o necesita ayuda, ¡estamos aquí para ayudarle!"
Heidi Agnew
April 18, 2025
"I have had nothing but stellar service from both this State Farm office and Michael. He went over and above to look over all my current policies, and offer critical advice on changes to update my homeowners insurance. He noticed several gaps in my policy that could have potentially cost me hundreds of thousands of dollars in the future. He is the best!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gabriela Guerrero
April 18, 2025
"I had a wonderful experience working with Michael. He took the time to explain everything clearly and made sure I felt confident and comfortable with my life insurance policy. His kindness, patience, and genuine care made the whole process so much easier. I truly appreciate the support in choosing the best plan for me and my family! Thank you Michael"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Michael Gallegos
April 18, 2025
"Excellent service and price comparison with my current insurance. Michael Agnew provided a detail explanation of the policy and recommendations to save on the cost of my home and auto policy."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Megan Hinkle
April 18, 2025
"Michael was fantastic to work with! He is professional and kind, and helped guide me through the process for my children's policies. He is prompt and communicative, and really worked with me to set up plans that made sense for my family. Thank you!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cho Woods
April 18, 2025
"I was content with what i paid for. The agent was super helpful. Im currently in a tight spot & she was able to get me basic coverage for under a hundred dollars."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sandra Rodrigues
April 17, 2025
"Mike has been a wonderful agent always helpful. Always going the extra mile. thank you Mike."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Aline Fernandes
April 11, 2025
"I had a great experience working with Gustavo Soares! He was extremely helpful, professional, and made the whole process of getting car insurance quick and stress-free. Gustavo took the time to explain everything clearly and helped me find the best option for my needs. I really appreciated his honesty and dedication. Highly recommend his services to anyone looking for reliable insurance support. Thank you, Gustavo!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ismael Arias
December 24, 2024
"Dios les bendiga siempre!!!! Este equipo es un excelente ejemplo a seguir, para todas aquellas personas que ocupen su servicio. Mi experiencia en el poco tiempo solositado de su trato, es fenomenal. Muchas gracias por su apoyo incondicional un abrazo bendecido.!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Gracias,"
Yaimara Martinez
December 18, 2024
"Una atención magnífica y un servicio genial los recomiendo 100 por ciento 👍"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sophie Griscom
November 5, 2024
"I had an incredibly poor experience getting setup with this State Farm office. I was in the process of purchasing a new home and was interested in consolidating multiple other insurance policies (homeowner, multiple landlord policies, auto and umbrella). I went through the process to transfer all of these to State Farm and had a good initial experience with their account manager. After getting all of these policies setup and canceling my previous policies, I was informed that three of the new policies would be cancelled. Two of these are for rental properties. Both the customer service person and I were confused because they were denying a policy on a house that hadn't had a claim. When I asked for more information they dug into this and found out that they have a new rule where if a claim has been made on any of your rental properties in the last 3 years, they cannot start a new policy with you (and there is no budging). This is totally fine and State Farm's prerogative, but it's completely unacceptable that they did not disclose this upfront and "weren't aware" of this rule until I pushed them on why this was being canceled. If they had informed me of this upfront, I would not have gone through the trouble of setting up a new policy and canceling my old ones. Additionally, their underwriters decided that I need a new roof and that repairs would not be sufficient. I requested photos and the survey. They made the assessment that I need a roof base on 3 up close pictures of small sections of the roof, which is not indicative of the overall condition. It's ludicrous that you can make an assessment for a full roof without photos of the entire roof, and then say repairs/partial replacement isn't sufficient. Most frustrating was that in these situations I always had to push for more info. The customer service person would act when I asked questions, but not proactively. I didn’t feel like they cared to keep my business or help find a solution. Stay away. These folks are uninformed and won't advocate for you."
"Dear Sophie, first and foremost, I want to thank you for your feedback. We strive for excellence every single day and I am sorry we failed you. We take criticism seriously. Rest assured, I will share it with our team so we can improve and provide clients with the experience they expect and deserve. Secondly, I would like to apologize for the inconvenience you endured. I completely understand how frustrating it is to switch your policies only to have them canceled without ample advance notice and for no apparent reason. At the local office, our job is to collect the preliminary information from interested buyers and to submit insurance applications. Unfortunately, all applications are subject to final underwriting review and approval - which are beyond our control. Our associate had no reason to believe your application would not be accepted; otherwise; he would have not been able to proceed. Ultimately, the loss history in conjunction with the maintenance items presented a risk the company is not willing to accept at this time. We tried to appeal to no avail. Although, outcomes like these are infrequent, they are temporary too! Claims expire after five years. Should you like to reconsider, I would be honored to personally handle your applications. Sincerely, "
Darlene Vernon
October 15, 2024
"My Husband and I were loyal customers of 9 yrs... We have had a lot of issues on several occasions with this particular Branch of State Farm. We were left 130 miles from our home. The option on our policy changed without notice to us...we were stranded with our grandbabies. Absolutely we were not happy who would be. I noticed as I looked at all the 5 star reviews... it seems to me that they only allow the 5 star reviews. If they are anything other then that they contact Google to have them removed. The point of this is do your homework ! Snake do not change they just sheed there skin. Beware of these people running this branch of state farm. They lie and it coast alot to the one in need on the side of the road.!! Don't fall for the Lies!!"
"Darlene, if you can prove that your coverage was changed without your consent or that you were lied to, I will personally refund your tow charges. "