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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruno Tella

October 27, 2025

5  out of  5
rating by Bruno Tella
"I highly recommend this agency. Gustavo Soares is an excellent insurance agent! He’s very professional, patient, and always takes the time to explain every detail clearly. He helped me find the best coverage at a great price and made the whole process super easy."
We responded:
"Dear Bruno, we strive to deliver the best combination of rate, coverage and service at a fair price! We pride ourselves on our ability to explain insurance in an easy-to-understand way so you can purchase the right plan for your situation. Whether it is auto, home, renters or life insurance, we want to be your first and only choice! "
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Leslie Amoros

October 24, 2025

5  out of  5
rating by Leslie Amoros
"I have been a customer since I moved to Portland 11 months ago and needed my first rental insurance ever. Michael Agnew is wonderful. I have had to bother him with many changes because I am moving soon. What I thought would take long and be problematic he fixed in no time. He’s has taken the time to clarify and teach me things about insurance that I had no idea about and most of all he makes me feel valued and understood. Thank you for your patience, professionalism and your great service."
We responded:
"Dear Leslie, Michael is an accomplished insurance professional! I am glad he was able to help you with his undivided attention and expertise! We are lucky to have him on our team! It is our pleasure to serve you! "
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John Herron

October 17, 2025

5  out of  5
rating by John Herron
"A simple monthly payment was enjoyable to meet a new voice"
We responded:
"Dear John, thank your feedback. We are a small, local office but we added more talented individuals to assist you! So, when you call in there is no hold line. You are certain to always speak with the same team. We appreciate your business!"
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Cleveland Cooper

October 15, 2025

5  out of  5
rating by Cleveland Cooper
"I recently worked with Daniela at Gustavo Soares - State Farm Insurance to add my partner's car to my longstanding home and auto policy. Daniela provided exceptional support, explaining every detail with patience and clarity. I highly recommend their team for reliable insurance services. Thank you, Daniela, for your outstanding assistance!"
We responded:
"Dear Cleveland, thank you for being the best part of State Farm! We exist for the benefit of our customers. We appreciate your loyalty, trust and support. "
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Robert Sirovatka

October 14, 2025

5  out of  5
rating by Robert Sirovatka
"The Soares SF Agency do ya fantastic job of servicing their clients. Daniella and Suzy are outstanding."
We responded:
"Dear Robert, thank you for your feedback! We truly appreciate your business! You have been a loyal State Farm customer for over 30+ years. We strive to be your best and only choice for home insurance, auto insurance, life insurance and more! "
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Williemilton64@gmail.com Milton

October 14, 2025

5  out of  5
rating by Williemilton64@gmail.com Milton
"Suzi was great"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Janice Gardner

October 14, 2025

5  out of  5
rating by Janice Gardner
"I called this morning for help with one of my Drive Safe Beacons. Suzi was so kind and patient with all my questions. She was very helpful and ordered a new beacon. I’m happy to have a team I can call that I feel comfortable with. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ian Austin

October 13, 2025

5  out of  5
rating by Ian Austin
"I have nothing but applause and appreciation for these guys. Right from the gate, their customer service is top shelf at every step in the process, with an actual, living human being who answers the phone! I can't remember the last time I called a business without having to navigate through an automated, computer driven switchboard of some kind. The quotes I was provided with were both thorough and very competitive, the best actually for the package I signed up for, and I just have no complaints, whatsoever. I am happy to recommend them wholeheartedly, without reservation or caveat. Suzi especially is always helpful and patient, and goes the extra mile to ensure I've got everything I need. So there! :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeffrey Smith

October 13, 2025

5  out of  5
rating by Jeffrey Smith
"I needed a copy of my policy and Suzi responded immediately to my request. As usual, excellent service"
We responded:
"Dear Jeffrey, we appreciate your review! We only have one speed and that is FAST! Thank you for sharing your experience. Your feedback helps us attract more clients like you! Regards, "
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Lanny Finley

October 13, 2025

5  out of  5
rating by Lanny Finley
"Worked thru homeowners issues, pleasant and helpful. Haven't had renewal come around yet, will see how that goes later."
We responded:
"Dear Lanny, I am glad we were able to resolve this issue and happy to hear that you had an enjoyable experience! Sincerely, "
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Harley Fox

October 4, 2025

5  out of  5
rating by Harley Fox
"If you want a place to go, that's going to take care of your needs.You found it"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gabriel Vizireanu

October 3, 2025

5  out of  5
rating by Gabriel Vizireanu
"Soares team is very responsive and addressed promptly my insurance needs. I highly recommend them and it is refreshing to experience a partner in the insurance space who is providing guidance and advice."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alvin

October 3, 2025

5  out of  5
rating by Alvin
"We have always received courteous and understanding service for all our insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tony Sedam

October 3, 2025

5  out of  5
rating by Tony Sedam
"I love my insurance company, and thank you for my Birthday card."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Olivia Burke

October 3, 2025

5  out of  5
rating by Olivia Burke
"Robert is quick with his responses, friendly, and helpful!"
We responded:
"Dear Olivia! I am so glad that Robert was able to deliver the high-quality service you deserve and can expect from State Farm!"
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Oleskin Castillo escalona

October 3, 2025

5  out of  5
rating by Oleskin Castillo escalona
"Mi experiencia es buena porque cada ves que tengo un problema o dudas con respecto a mi póliza me atienden de la mejor forma agradable y siempre dándole la mejor solución a mis dudas o problemas gracias"
We responded:
"¡Gracias por su preferencia y confianza! Nos esforzamos por ofrecerle la mejor combinación de precio, cobertura y servicio al cliente: ¡esta es nuestra premisa!"
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Andrew Cameron

October 3, 2025

5  out of  5
rating by Andrew Cameron
"I’ve purchased insurance from this State Farm branch on two different occasions, and I appreciate how patient and upfront the staff are. The rates are totally fair, and they are a great representation of the standard of service that comes to mind when thinking of State Farm. Also appreciate being able to support a local shop, with people that I can talk to in person if needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kevin Vielma

October 3, 2025

5  out of  5
rating by Kevin Vielma
"Excelente trato por parte de la señorita kate muy agradecido por su amabilidad y profesionalismo…"
We responded:
"¡Kate es un recurso valioso! Nos alegra saber que pudo brindarle el tipo de asistencia que usted merece y espera. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Zach Briggs

October 3, 2025

5  out of  5
rating by Zach Briggs
"Truly excellent customer service. Specifically Daniela has been just wonderful for our family, helping us with complex issues involving needed house repairs, and our daughter's auto insurance needing to be in a whole different state due to college dorms. Yikes! It's always something, and Daniela always has our back. Oh! And Declan. He's great too :) Highly recommended. Five stars is not enough."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Westley Lund

October 3, 2025

5  out of  5
rating by Westley Lund
"Great working with the team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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1 234

October 3, 2025

5  out of  5
rating by 1 234
"Declan has helped me multiple times. Easy to work with him, and I know things will get done right."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Iza Zamora

October 3, 2025

5  out of  5
rating by Iza Zamora
"Gran comunicacion y muy buena experiencia el trabajo que hace kate es excelente 👌"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stephany Sanchez

October 3, 2025

5  out of  5
rating by Stephany Sanchez
"I didn’t know much about insurance to begin with but Frank Millan was helpful and informative in a way that made the whole quoting process quick and easy"
We responded:
"Dear Stephany, Frank and our team are licensed professionals who have been trained to guide and educate consumers. Our job is to inform you so can make the best decision about your home, renters, auto, life, disability insurance and more!"
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Jube G

October 3, 2025

5  out of  5
rating by Jube G
"Robert made my experience super nice and helped me understand insurance a lot more and lead me to a plan i was satisfied with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jonathan Miranda

October 3, 2025

5  out of  5
rating by Jonathan Miranda
"Always getting great price for my insurance and always great customer service from Frank Millan"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."